WARRANTY

The seller, HP CONCEPT, hereby expressly disclaims all warranties, either expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose, and HP CONCEPT neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of this item or items. Buyer shall not be entitled to recover from the selling dealer any consequential damages, damages to property, damages for loss of use, loss of time, loss of profit, life, income, or any other incidental damages.

Any loss or injury caused, in whole or in part, by its actions, omissions, or negligence, or for contingencies beyond its control, in procuring, compiling, or inaccuracies in correlating to the site material:

Any errors, omissions, or inaccuracies in or relating to the site material regardless of how caused, or delays or interruptions in delivery.

Any decision made or action taken or not taken in reliance upon the site material.

Any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of our products.

In no event shall HP CONCEPT be liable for any special, incidental, consequential, exemplary or punitive damages for any loss of profits, goodwill, use or other intangible losses including in negligence, whether remote, proximate or foreseeable, and whether or not HP CONCEPT has been advised of the possibility of such damages, arising out of or in connection with the use of our products.

WARRANTY ON ELECTRIC OR ELECTRONIC COMPONENTS

All parts are subject to a Limited 30 Days Warranty.

 

WEBSITE

Although every effort has been made to insure accuracy within this website, HP CONCEPT cannot be held responsible for typographical errors. Or other errors like pricing, features or descrition. 

DELIVERY

Please Allow up to 14 business days for shipping. As our products are hand made by us certain products may take longer to produce. Therefore at the moment of ordering we will confirm you the proper delay for availability.

Pre-Fit Part(s)

The majority of HP CONCEPT products or complete kit are pre-drilled and pre-fit at our factory in order to be easy for you to install them. But to confirm clearances with other accessories, fitment to your bike is highly recommended before you send your parts to the painter. This will prevent damage that you can cause when installing the final painted parts on your bike.

HP CONCEPT cannot be responsible for any paint costs incurred on items that are not pre-fit prior to painting.

RETURN POLICY

We understand that sometime mistake can happen and an item must be returned for refund, repair or exchange.  First you must call our customer service to explain the reason at 1-877-778-8833. And obtain an RMA Number (No return will be accepted without a prior authorization and RMA Number properly IDENTIFY ON THE BOX).

We reserve the right to charge  20 % restocking charge to be determined by us for any returns and also for any unauthorized or unapproved returns

The order can be returned within 7 days of receipt only, once the 7 days is passed there will be no refunds or returns. In certain cases we may accept a return after 7 days at our discretion in which a restocking fee will be incurred at an amount to be determined by us. Product must be returned complete; otherwise they will incur heavy restocking fees to be calculated by HP CONCEPT at our discretion at the time of refund.

-No returns will be accepted on custom ordered merchandise.

-Items which have been installed are not returnable under any circumstances, unless  problems have been discuss and approved by our customer service.

Shipping Fees on Returns from FREE SHIPPING Program

If an order was shipped with free shipping, and the order is then returned, we reserve the right to charge the customer for the original shipping. Return shipping charges from the customer to us will only be credited in circumstances of incorrect shipment.

SHIPPING DAMAGE

HP CONCEPT invests a great amount of time and resources into packaging all of our products. This in order to reduce potential shipping damage of your order. Despite this effort, shipping damage can still occur. It is our priority to help correct any mishaps which can happen during shipping. Please carefully inspect all of your parts upon receipt and if you believe an item has been damaged in transit  we will assist you.

Note: Damage in shipping is the responsibility of the carrier. Therefore it is very important to inspect your product when receiving it from the carrier. And to keep all shipping information in order for you or us to claim the damage. No damage product can be return if the proper document are not included.

DAMAGE OR MISSING PART(S)
It is very important for us to know immediately when you receive your order if a product is damage in the box or if there is missing part(s) in your shipment. At HP CONCEPT we take pride in our excellence in keeping our customer highly satisfy. So you need  to inform us as soon as possible so we can correct the situation rapidly.

SHIPMENT TO:  USA & CANADA or INTERNATIONAL

We happily ship worldwide, and are experienced in the intricacies of international shipping. Most large and/or high value items will be ship via UPS International; smaller items can be ship economically via USPS or Canada Post.

As several of our products are with FREE SHIPPING when identify. Please note that these items when FREE SHIPPING is identify only apply to shipment within Continental USA and Canada . International shipment include Hawaii State and any other Countries and are subject to evaluation and approval from both you and HP CONCEPT before we can ship them to your location.

Please note, our export documentation conforms to United States & Canadian laws -- we do not "mark down" the value of your products, nor will we mark them as a gift. All shipments are made from Drummondville, Quebec, Canada. All duties, taxes, and brokerage fees are your responsibility in your local country.

PAYMENT TERMS

All order are payable cash via Credit Card (Visa, Mastercard, American Express) or PayPal Service. At HP CONCEPT we take pride in knowing that we make the best fibreglass products in the market. Therefore when you order us a product we only take your Credit Card Information as reference and keep this information strictly confidential. We do not charge you anything unless the product is ready to be ship to you. This is how confident we are about our Quality and Craftsmanship of each of our products in which we put in our heart. And this is also in order to insure that when you see our product you will be amaze of our Quality and attention to Details.

PRIVACY POLICY

We appreciate the trust in HP CONCEPT, and we are committed to respecting your privacy and the security of your personal information.  We always welcome your questions and feedback. For privacy-related issues, please contact us at 1-877-778-8833

Will be glad to answer any of your questions: 1-877-778-8833

 

 

Proudly Made in North-America

 

HP BAR

 EXHAUST TIP

 LID COVER

LED LIGHTS 

     FRONT FENDER

 

 SIDE COVER

 DASH CONSOLE

 TANK COVER

 BEZEL

 TOURPAK